• offers 24/7 on-scene crisis intervention (police-referred)
• provides needs assessment and safety planning
• offers emotional support and referrals to counselling, community and government programs

• acts as the first point of contact for survivors wishing to disclose sexual violence
• meets with survivors in person or by phone to review the Sexual Assault Information Guide
• provides information on reporting options, investigative processes, court processes, coping strategies, financial supports and community resources

• directs families and service providers to the Canadian Centre for Information on Missing Adults for information and support

• provides a GPS personal alarm to individuals identified as at risk of further violence
• supports safety planning in partnership with the Intimate Partner Violence Unit
• promotes a coordinated, victim-centred community response

• supports eligible victims of violent crime with emergency financial assistance
• for more information, see here

• allows caregivers to register vulnerable individuals to help police respond more effectively in emergencies
• for more information, see here

• accredited facility dog available upon request to provide comfort and support to victims and survivors
• assists individuals during traumatic events or when speaking to police about sensitive situations

No application required for general victim services

• access is through police referral or direct contact

• Administration Mon-Fri 8 am-4 pm


• Crisis Response Mon-Sun 24 hours