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Program: Home at Last (HAL)

Organization: CHATS - Community and Home Assistance to Seniors
Description of Services: Home at Last (HAL) provides a safe and smooth transition from hospital to home for older adults and persons with special needs * the program provides reliable and comfortable transportation with a trained PSW and helps individual remain safe and comfortable at home by remaining with the client until they are settled * the services on the way home may include picking up prescriptions, essential groceries, small medical equipment or supplies, as needed * in addition, a follow-up call is made within 5 business days to review services and provide coordination/linkages to community support services

Partner Hospitals: Mackenzie Health, Southlake Regional Health Centre, Markham Stouffville Hospital, Stevenson Memorial Hospital

Fees: None
Eligibility - Population(s) Served: Adults aged 65 or older or those who are younger with special circumstances, who require assistance when being released from the hospital inpatient floor or the Emergency Department * Must be medically stable and able to direct and manage their own care, such as medications, self-administer insulin injections, oxygen, etc * Must be able to manage their medication routine with minimal reminders * Must be mobile and weight-bearing with minimal assistance of one person * Must be able to get into a vehicle or home with the assistance of one person * Must be a resident of York Region or South Simcoe * Patients can be taken to a residence which includes retirement homes, respite or convalescent beds but cannot be a Resident of a Long Term Care Facility * Same day surgery patients are not eligible
Application: Call * no referral required
Accessibility: Wheelchair Accessible      Wheelchair Accessible
Languages: English ; Chinese (Cantonese) ; Chinese (Mandarin) ; Italian ; Russian ; Persian
Area(s) Served: York Region and South Simcoe

Phone Numbers: 1-866-291-1503
Toll-Free: 1-877-452-4287
Fax: 905-713-1841
Email: seniorshelp@chats.on.ca
Website: www.chats.on.ca
Address: 240 Edward St, Suite 1
Aurora, ON
L4G 3S9
Intersection: Yonge St and Edward St
Location: Aurora
Hours: Referrals accepted daily from 8:30am-4:30pm, seven days a week, including statutory holidays.
Contacts: HAL Supervisor
CHATS-Community & Home Assistance to Seniors
1-866-291-1503 Fax: 905-713-1841 or 1-877-676-0666

 
This information is provided by thehealthline.ca. It was last completely updated on: 4/24/2025

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